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                        <title>Surveys to make customers love you, not leave you</title>
                      
                      
                      
	                      <description>No customer poll is neutral, so don't annoy, alienate or enrage your patrons&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/g9Eim0Hp6as" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Wed Mar 21 05:41:10 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/g9Eim0Hp6as/</link>

                      
                              
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                        <title>Do you want to quit like the Goldman Sachs exec?</title>
                      
                      
                      
	                      <description>As tempting as it may be to go out in a blaze of glory, you look a lot smarter if you can exit a job with some genuine and positive recommendations&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/_wajOafGlM0" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Thu Mar 15 04:33:02 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/_wajOafGlM0/</link>

                      
                                
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                        <title>Are you an accidental leader?</title>
                      
                      
                      
	                      <description>What you should do if you find yourself in a leadership role and are unprepared&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/S6TvlE32w1E" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Tue Mar 13 09:58:57 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/S6TvlE32w1E/</link>

                      
                                
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                        <title>How to spot a bad boss before it's too late</title>
                      
                      
                      
	                      <description>Don't waste the chance to ask good questions during a job interview&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/wvrdHl-uS0M" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Fri Mar 09 04:39:31 PST 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/wvrdHl-uS0M/</link>

                      
                                
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                        <title>Beware the Facebook IPO</title>
                      
                      
                      
	                      <description>Commentary: Why shareholder interest will not be a priority&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/epTHteGIQoY" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Mon May 14 06:49:39 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/epTHteGIQoY/</link>

                      
                                
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                        <title>Musical chairs at Yahoo</title>
                      
                      
                      
	                      <description>Commentary: A look at the lessons learned from the Yahoo CEO resume controversy&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/MGd0Gv2W4h8" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Sun May 13 13:32:34 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/MGd0Gv2W4h8/</link>

                      
                                
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                        <title>Does your resume tell the truth?</title>
                      
                      
                      
	                      <description>Good resumes aren't just factually correct - they also emphasize the expertise that counts&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/EQm0WHEjL-I" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Tue May 08 04:00:00 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/EQm0WHEjL-I/</link>

                      
                                
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                    <item>
                        
                      
                        
                        <title>How to engineer a great annual review</title>
                      
                      
                      
	                      <description>It's a broken system, but there are ways you can fix it and benefit&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/98zWkL9VmyY" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Mon May 07 04:00:00 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/98zWkL9VmyY/</link>

                      
                                
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                        <title>Rupert Murdoch: Guilty of willful blindness</title>
                      
                      
                      
	                      <description>Why the News Corp. chairman failed to see how pervasive phone hacking had become in his organization&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/UN4aNmyhG4U" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Tue May 01 05:20:47 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/UN4aNmyhG4U/</link>

                      
                                
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                    <item>
                        
                      
                        
                        <title>Are your customers friends or criminals?</title>
                      
                      
                      
	                      <description>How far do you dare to trust the people you work with?&lt;img src="http://feeds.feedburner.com/~r/MargaretHeffernanMoneywatch/~4/0Y_y3YrVZ1M" height="1" width="1"/&gt;</description>
                      

                      
                      
                      
                      <pubDate>Mon Apr 30 07:36:41 PDT 2012</pubDate>
                      
                      <link>http://feeds.cbsnews.com/~r/MargaretHeffernanMoneywatch/~3/0Y_y3YrVZ1M/</link>

                      
                                
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